Customer Service Management Programs

Know about Customer Service Management Major Programs and Check Schools Offering Customer Service Management Programs.

Customer Service Management is a major program in the area of Business Administration and Management. Customer Service Management is a program that prepares individuals to supervise and monitor customer service performance and manage frontline customer support services, call centers/help desks, and customer relations. Includes instruction in customer behavior, specialized information technology and systems management, developing and using customer service databases, user surveys and other feedback mechanisms, strategic and performance planning and analysis, operations management, personnel supervision, and communications and marketing skills.
In United States, 44 schools offers the Customer Service Management program. The average tuition & fees of these schools offering Customer Service Management is $5,599 for in-state students and $13,528 for out-of-state students. In average, the SAT score is 1,095 and the ACT score is 23 over the schools. The average acceptance rate is 76%.

Customer Service Management Programs

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NameOffered Degree*Test ScoresAcceptance RateTuitionStudent Population
Rio Salado CollegePublic,2-4 yearsTempe, Arizona - - $2,358 (in-state)
$8,958(out-of-state)
17,078
University of Colorado Colorado SpringsPublic,4-yearsColorado Springs, Colorado Post-graduate 1,130 (SAT)
24 (ACT)
84.77% $9,712 (in-state)
$20,492(out-of-state)
11,431
Pikes Peak State CollegePublic,4-yearsColorado Springs, Colorado Associate - - $4,302 (in-state)
$16,534(out-of-state)
11,899
Northwest Florida State CollegePublic,4-yearsNiceville, Florida Associate - - $3,246 (in-state)
$11,625(out-of-state)
4,898
Ashford UniversityPrivate,4-yearsSan Diego, California Bachelor - - $13,160 34,190
Quincy CollegePublic,4-yearsQuincy, Massachusetts - - $7,344 (in-state)
$7,536(out-of-state)
2,602
Henry Ford CollegePublic,4-yearsDearborn, Michigan - - $5,452 (in-state)
$7,040(out-of-state)
11,204
Siena Heights UniversityPrivate,4-yearsAdrian, Michigan Bachelor 1,010 (SAT)
22 (ACT)
64.98% $29,778 1,857
Inver Hills Community CollegePublic,2-4 yearsInver Grove Heights, Minnesota - - $6,007 (in-state)
$6,007(out-of-state)
3,459
Minnesota North College - Mesabi Range VirginiaPublic,2-4 yearsVirginia, Minnesota Certificate - - $5,788 (in-state)
$7,086(out-of-state)
885
Minnesota State University MoorheadPublic,4-yearsMoorhead, Minnesota 1,120 (SAT)
21 (ACT)
56.62% $10,236 (in-state)
$10,336(out-of-state)
4,682
Northland Community and Technical CollegePublic,2-4 yearsThief River Falls, Minnesota - - $6,244 (in-state)
$6,262(out-of-state)
2,495
Bellevue UniversityPrivate,4-yearsBellevue, Nebraska Bachelor - - $8,886 13,841
Metropolitan Community College AreaPublic,2-4 yearsOmaha, Nebraska - - $3,285 (in-state)
$4,815(out-of-state)
14,541
College of Southern NevadaPublic,4-yearsLas Vegas, Nevada Certificate - - $4,110 (in-state)
$12,209(out-of-state)
28,901
Fairleigh Dickinson University-Metropolitan CampusPrivate,4-yearsTeaneck, New Jersey Master 1,045 (SAT)
23 (ACT)
84.09% $35,822 7,285
Fairleigh Dickinson University-Florham CampusPrivate,4-yearsMadison, New Jersey Master 1,170 (SAT)
26 (ACT)
89.12% $35,822 2,823
Columbus State Community CollegePublic,2-4 yearsColumbus, Ohio - - $5,338 (in-state)
$10,917(out-of-state)
25,129
Edison State Community CollegePublic,2-4 yearsPiqua, Ohio - - $4,379 (in-state)
$8,106(out-of-state)
4,353
Ohio University-Eastern CampusPublic,4-yearsSaint Clairsville, Ohio Bachelor - - $6,178 (in-state)
$9,170(out-of-state)
1,143
: Online degree/program available
*: offered degree for the Customer Service Management program. Schools may offer other degrees for other programs.