Customer Service Management Programs
Know about Customer Service Management Major Programs and Check Schools Offering Customer Service Management Programs.
Customer Service Management is a major program in the area of Business Administration and Management. Customer Service Management is a program that prepares individuals to supervise and monitor customer service performance and manage frontline customer support services, call centers/help desks, and customer relations. Includes instruction in customer behavior, specialized information technology and systems management, developing and using customer service databases, user surveys and other feedback mechanisms, strategic and performance planning and analysis, operations management, personnel supervision, and communications and marketing skills.
In United States, 44 schools offers the Customer Service Management program. The average tuition & fees of these schools offering Customer Service Management is $4,962 for in-state students and $8,492 for out-of-state students. The average acceptance rate is 86%.
Customer Service Management Programs
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| Name | Offered Degree* | Test Scores | Acceptance Rate | Tuition | Student Population |
|---|---|---|---|---|---|
| University of Wisconsin-StoutPublic,4-yearsMenomonie, Wisconsin | Bachelor | - | 86.31% | $10,142 (in-state) $18,706(out-of-state) |
7,234 |
| Stone Child CollegePublic,4-yearsBox Elder, Montana | Certificate | - | - | $2,645 (in-state) $3,610(out-of-state) |
281 |
| Kiamichi Technology Center-McAlesterPublic,Less than 2 yearsMcAlester, Oklahoma | - | - | $2,100 (in-state) $2,100(out-of-state) |
568 | |
| University of Phoenix-ArizonaPrivate,4-yearsPhoenix, Arizona | Associate | - | - | $9,552 | 88,891 |
*: offered degree for the Customer Service Management program. Schools may offer other degrees for other programs.