Customer Service Management Programs

Know about Customer Service Management Major Programs and Check Schools Offering Customer Service Management Programs.

Customer Service Management is a major program in the area of Business Administration and Management. Customer Service Management is a program that prepares individuals to supervise and monitor customer service performance and manage frontline customer support services, call centers/help desks, and customer relations. Includes instruction in customer behavior, specialized information technology and systems management, developing and using customer service databases, user surveys and other feedback mechanisms, strategic and performance planning and analysis, operations management, personnel supervision, and communications and marketing skills.
In United States, 44 schools offers the Customer Service Management program. The average tuition & fees of these schools offering Customer Service Management is $6,981 for in-state students and $15,626 for out-of-state students. In average, the SAT score is 1,182 and the ACT score is 24 over the schools. The average acceptance rate is 84%.

Customer Service Management Programs

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NameOffered Degree*Test ScoresAcceptance RateTuitionStudent Population
Ohio University-Chillicothe CampusPublic,4-yearsChillicothe, Ohio Bachelor - - $6,178 (in-state)
$9,170(out-of-state)
1,928
Ohio University-Southern CampusPublic,4-yearsIronton, Ohio Bachelor - - $6,178 (in-state)
$9,170(out-of-state)
2,006
Ohio University-Lancaster CampusPublic,4-yearsLancaster, Ohio Bachelor - - $6,178 (in-state)
$9,170(out-of-state)
1,994
Ohio University-Main CampusPublic,4-yearsAthens, Ohio Bachelor 1,180 (SAT)
24 (ACT)
86.52% $13,746 (in-state)
$24,114(out-of-state)
24,145
Ohio University-Zanesville CampusPublic,4-yearsZanesville, Ohio Bachelor - - $6,178 (in-state)
$9,170(out-of-state)
1,923
Central Oregon Community CollegePublic,2-4 yearsBend, Oregon Associate - - $6,705 (in-state)
$13,185(out-of-state)
4,155
Portland Community CollegePublic,2-4 yearsPortland, Oregon - - $5,040 (in-state)
$10,080(out-of-state)
19,400
Drexel UniversityPrivate,4-yearsPhiladelphia, Pennsylvania Bachelor 1,330 (SAT)
29 (ACT)
79.61% $60,663 22,344
Edinboro University of PennsylvaniaPublic,4-yearsEdinboro, Pennsylvania Certificate - - $10,543 (in-state)
$15,062(out-of-state)
4,043
Peirce CollegePrivate,4-yearsPhiladelphia, Pennsylvania Certificate - - $15,060 856
Temple UniversityPublic,4-yearsPhiladelphia, Pennsylvania Post-graduate - 79.70% $22,082 (in-state)
$37,462(out-of-state)
33,196
Community College of Rhode IslandPublic,2-4 yearsWarwick, Rhode Island Associate
Certificate
- - $5,326 (in-state)
$14,210(out-of-state)
12,263
Bethel UniversityPrivate,4-yearsMcKenzie, Tennessee Associate 1,035 (SAT)
19 (ACT)
88.79% $18,168 4,686
Chattanooga State Community CollegePublic,2-4 yearsChattanooga, Tennessee - - $4,550 (in-state)
$17,750(out-of-state)
6,429
Lamar State College-OrangePublic,2-4 yearsOrange, Texas - - $2,832 (in-state)
$13,824(out-of-state)
2,682
Everett Community CollegePublic,2-4 yearsEverett, Washington Certificate - - $4,301 (in-state)
$10,180(out-of-state)
6,054
Highline CollegePublic,4-yearsDes Moines, Washington - - $4,623 (in-state)
$5,156(out-of-state)
4,684
Madison Area Technical CollegePublic,4-yearsMadison, Wisconsin Certificate - - $4,780 (in-state)
$7,027(out-of-state)
12,982
Waukesha County Technical CollegePublic,2-4 yearsPewaukee, Wisconsin - - $4,720 (in-state)
$6,996(out-of-state)
7,268
Western Technical CollegePublic,2-4 yearsLa Crosse, Wisconsin Associate - - $4,716 (in-state)
$6,909(out-of-state)
3,872
: Online degree/program available
*: offered degree for the Customer Service Management program. Schools may offer other degrees for other programs.