Customer Service Support/Call Center/Teleservice Operation Program

Total 42 schools offer the Customer Service Support/Call Center/Teleservice Operation programs. Its average tuition & fees is $7,139. In public schools, the tuition & fees is $3,816 for State residents and $7,043 for out-of-state students. In private schools the costs for the Customer Service Support/Call Center/Teleservice Operation program is $11,091.

Customer Service Support/Call Center/Teleservice Operation is A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior, principles of hardware and software systems operation, customer interaction skills, telephone and e-mailing skills, data entry, and database and Internet searching and retrieval.

The annual average wage after completing Customer Service Support/Call Center/Teleservice Operation is $52,911 and hourly $25.44. This statistics is based on the employment and wage data (May 2019) from Bureau of Labor Statistics (BLS). Next table shows the possible occupation and job list with average income having Customer Service Support/Call Center/Teleservice Operation degree/certificate.